uujl Privacy Policy – How Your Personal Data Is Collected, Used, and Protected

When you register and use the uujl platform, we collect certain personal information that is necessary to operate your account and comply with Philippine gaming regulations. This includes your full name, date of birth, residential address, email address, and mobile number — all provided during the registration process. We also collect government-issued identification details as part of the mandatory Know Your Customer (KYC) verification required by our licensing authority. During your sessions on the platform, we automatically gather technical data such as your device type, browser version, IP address, and session timestamps to ensure platform security and improve your overall experience. Transaction records — including deposit amounts, withdrawal requests, and game activity — are retained as required by anti-money laundering (AML) regulations applicable to licensed gaming operators in the Philippines. If you contact our support team, we keep records of those communications to help resolve any future queries efficiently. We do not collect sensitive personal information beyond what is strictly necessary for account operation, regulatory compliance, and responsible gaming monitoring.

The personal data we collect is used primarily to create and manage your account, process deposits and withdrawals, and deliver the sports events, jackpot games, and other platform features available to registered players in the Philippines. We use your identity and contact details to verify your eligibility to play, comply with age and location restrictions, and fulfil our obligations under the terms of our gaming licence. Transaction and activity data helps us detect unusual patterns that may indicate fraud, money laundering, or problem gambling behaviour, allowing us to take appropriate protective action in a timely manner. We may use your email address or mobile number to send you important account notifications — such as deposit confirmations, withdrawal updates, security alerts, and responsible gaming reminders — but we will not send unsolicited marketing messages without your explicit consent. Technical and usage data is analysed in aggregate to improve platform performance, fix bugs, and make the mobile experience faster and more reliable for all users. Your data is never sold to third parties, and we do not use it for any purpose that is incompatible with the ones described in this Privacy Policy.

uujl does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes under any circumstances. We share data only where it is strictly necessary: with payment processors and e-wallet providers to complete your deposit and withdrawal transactions, with identity verification services to confirm your KYC documents, and with regulatory bodies such as PAGCOR where disclosure is required by Philippine law or licensing conditions. Any third-party service provider that processes data on our behalf is bound by a data processing agreement that requires them to handle your information securely and use it only for the specific purpose for which it was shared. In the event that uujl undergoes a business transfer, merger, or acquisition, player data may be transferred to the new entity — but only under the same level of protection described in this policy, and you will be notified in advance. We may also disclose information to law enforcement or government authorities if required by a valid legal order or to prevent serious harm. All disclosures are logged and subject to internal review to ensure they remain within the bounds of what this policy permits.

We apply industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction at every stage of its lifecycle on our systems. All data transmitted between your device and the uujl platform is encrypted using Transport Layer Security (TLS), ensuring that your login credentials, payment details, and account activity cannot be intercepted in transit. Sensitive data at rest — including identity documents and financial records — is stored in encrypted form on access-controlled servers that are not publicly accessible. Our internal teams operate on a need-to-know basis: staff members can only access the minimum amount of personal data necessary to perform their specific job functions. We conduct regular security assessments and monitor our systems continuously for signs of intrusion or anomalous activity. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authority as required by law within the timeframes prescribed. You can also help protect your account by using a strong, unique password and enabling any additional security options available in your account settings.

As a player based in the Philippines, you have the right to request access to the personal data we hold about you at any time, and we will provide a clear summary of that information within a reasonable timeframe upon verified request. You may also ask us to correct any inaccurate or incomplete details in your account — for example, if your address or contact number has changed — and we will update our records promptly. Where data is no longer required for the purpose for which it was collected and no legal retention obligation applies, you may request that it be deleted; we will assess such requests against our regulatory duties before acting. You have the right to object to certain types of processing, including direct marketing communications, and you may withdraw any consent you have previously given at any time without affecting the lawfulness of processing that took place before the withdrawal. If you believe your data rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines, which is the designated supervisory authority for data protection matters in the country. To exercise any of these rights, please contact the uujl support team through the contact options available after you log in to your account.

Quick Summary

• We never sell your data
• TLS encryption on all transfers
• KYC required by PH regulations
• Data shared only with licensed partners
• You can request data access anytime
• Right to correction and deletion
• NPC Philippines oversight applies
• Policy updates notified by email

Related Pages

• Terms and Conditions
• Responsible Gaming
• FAQ